How to choose a carpet cleaning company?
When it comes to selling your home, something you might want to consider is getting your carpet professionally cleaned. Getting your carpet professionally steam cleaned helps remove dirt, allergens, and other debris that are deeply embedded within the fibers of your carpet.
While it is possible to steam clean your carpets by yourself, most household steam cleaners aren’t able to provide the same type of deep clean as a professional steam cleaner. Not to mention, if you’re busy trying to sell your house and move, there may be other things that prevent you from steam cleaning your carpets.
When it comes to choosing a carpet cleaning company, you’ll want to do your research. If a company doesn’t have the right tools or equipment, it could end up damaging your carpet.
Think about what you want done
The first thing you’ll want to consider is what you want to be done. For example, steam cleaning is typically done with some sort of commercial cleaner. If you’re passionate about the environment, you might want to make sure the company is using eco-friendly cleaners.
You should also think about whether or not you have any stubborn stains that will need treatment. Depending on how bad a stain is, the cleaning company may have to use cleaning methods that go beyond steam cleaning. Having an idea of what you want can help you narrow your choices.
Research local companies
After you know what you want, start looking for companies in your area. You can ask friends for recommendations or do a Google search for something such as “carpet cleaning London” to start narrowing down your options.
Once you have a few different companies in mind, you should start looking over their websites. This will give you an initial idea of what they offer and whether or not they can meet your needs. You’ll want to look at several different companies so you can compare them.
Read online reviews
While most websites will offer some sort of reviews of their surface, you’re also going to want to find other reviews on places such as social media or Yelp. This will give you a good idea of what other customers think of this company.
Every company wants to showcase their business in the best way possible. Reading online reviews from other customers is the only real way to know if the company is as good as they claim to be. You should make sure to read reviews from multiple customers.
Ask about services
Even if you’ve looked at what services they offer online, you should still ask again over the phone. This will allow you to continue to vet their services. Don’t be afraid to ask them about what cleaning products they use, what their cleaning routine is, and how long they’ve been in business.
Ideally, they’ll be able to answer any questions you have without stumbling. If they seem unsure of an answer or tell you something different than what is on their website, you may not want to use their company.
Check references
When you’re talking with them, ask if they have any references that you can call. Most companies will be able to provide you with the names and numbers of previous customers. If you’ve already read online reviews, this might seem a little redundant.
However, if they refuse to give you references, they may be trying to hide something. Calling at least one reference is also a good way to ask any lingering questions, such as whether the reference was happy with the professionalism of the company while they were cleaning.
Be hesitant of the lowest price
As you’re calling around, it might be tempting to go with the company that offers you the lowest price. Don’t automatically go for the lowest price. These companies may use harsh cleaning chemicals, lack experience, or not have the right equipment.
This isn’t to say that you shouldn’t go with the lowest price, but that you should do extra research on the company before choosing them. Clarify why their prices are so low in comparison to other companies. Also, clarify that there aren’t hidden fees that they haven’t yet disclosed.
Final thoughts
When it comes to choosing a carpet cleaning company, you’ll want to do your research! The right carpet cleaning company will leave your carpets looking fresh and new, while the wrong carpet cleaning company could leave your carpets looking worse than they did before the cleaning. Always read reviews and check references before choosing a company.
