Post Office launches new mortgage advice service

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The Post Office has launched a new mortgage advice service
to help home buyers in the UK.

The scheme will see five of the country’s largest Post
Office branches  introduce a mortgage
specialist to inform customers and give them a “genuine alternative” to the
major high street banks.

While mortgage brokers in London or elsewhere would charge a
fee for assistance, the Post Office service will allow customers to book free,
no-obligation appointments with their specialists. They will then answer questions
and help customers to make an informed decision about the mortgage products on
offer.

The first five branches to launch the scheme will be away from the capital in
Birmingham, Walsall, Luton, Norwich and Solihull, while the Post Office will
also offer advice online and over the phone to people in the rest of the
country.

“We understand that taking out a mortgage is one of the
most important financial decisions you have to make. Finding the right one can
be a complex process and this is one of the reasons why we have introduced our
specially trained mortgage specialists to assist our customers through the
process,” said Mike Cook, head of Post Office Mortgages. “We are one
of the fastest growing financial services providers in the UK and we are
constantly looking at ways to offer new services to our customers. By
introducing mortgage specialists in our branches, we are taking the next step in
fulfilling our ambition to become one of the best providers in the market place
and to be a genuine alternative to the established high street providers.”